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GPS Tracking System - 5 Signs Your Business Needs One

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As your business grows, managing every moving part of your fleet operations gets even more challenging. Unlocking the full potential of simple yet effective technologies like a GPS tracking system can help you streamline your operations and push your business further. 

Look out for these 5 signs in your business that it’s time to integrate GPS tracking in your fleet.

In this article, you will:

  • Find out 5 signs why your business needs a tracking system
  • Get a quick guide to integrating a tracking system
  • Explore the benefits of using tracking software in different business industries
  • Discover Cartrack’s tracking solutions for businesses
  • Get answers to the most frequently asked questions about GPS tracking systems

Why the hype over GPS tracking systems?

It’s hard to imagine our lives without a GPS-tracking system, as we’ve all benefited from this easily accessible location-tracking tool in one way or another. However, when GPS tracking systems were first introduced as a business tool for transportation companies, they were only primarily used for determining the location of an asset or vehicle and getting real-time visibility of the fleet. 

But those in the transportation industry know that by tracking your fleet, you can unlock a whole world of benefits for your business. GPS tracking systems help businesses:

  • Improve fleet safety
  • Minimise fuel costs
  • Lower operational costs
  • Increase fleet productivity
  • Prevent asset or vehicle misuse
     
  • Secure asset and vehicle recovery.

GPS tracking systems can help businesses of all sizes and from different industries address their fleets' key challenges. If you are still unsure whether you need GPS trackers for your business, here are the five telltale signs confirming that you do.

5 signs your business needs a GPS tracking system

GPS fleet tracking gives you the business insights you need, not only to address your fleet challenges but also to set you up for further business success. 

Here’s a glimpse into the kind of fleet challenges your business might be facing and how tracking software can help address them and advance your business. 

1. Unpredictable delivery times and frustrated customers

Customers expect quality service, timely delivery, and more reliable communication from their delivery partner or courier services, but this is not new news to you. Do your customers constantly complain about late deliveries, to your surprise? Manually planned routes and bad driving habits can lead to delays and more frustrated clients. And, without a GPS tracking system, you will have no way of knowing what is causing these inefficiencies. 

As your business grows from two motorbikes for your delivery service to larger haul trucks for supply chain and logistics transportation, it becomes more challenging to provide a high-quality service to customers.

Here’s how a GPS tracking system with integrated delivery software like Cartrack Delivery helps you ensure quality service and on-time deliveries all the time. 

Real-time fleet and driver visibility

GPS tracking systems help fleet managers accurately track the location of each vehicle and driver in real time with a complete map overview. You’ll know the location of your vehicle and track your driver’s progress. With this complete, GPS-powered overview, you can: 

Cartrack Delivery and Fit One Pet Mart (Thailand)

Fit One Pet Mart is an all-inclusive, one-stop store in Thailand that sells quality equipment and food products for various pets. They strive to provide convenient and quality delivery services to customers throughout Thailand. 

Before integrating our tracking software, Fit One Pet Mart had no way of tracking and monitoring their entire delivery process, which often resulted in inefficiencies. They needed a system to help them improve on-time deliveries, eliminate delays, eradicate errors when recording client details, and maintain customer relationships.

With Cartrack’s delivery system, Fit One Pet Mart has successfully improved their delivery process. Firstly, they could reduce the time spent on administrative work by creating recurring jobs and automating other processes, saving time for dispatchers and avoiding errors from manually recording details for every task. Secondly, our software also gave them the visibility they needed over their driver's exact location via GPS tracking technology. 

Thirdly, they are equipped with more accurate delivery time information based on delays encountered. Cartrack’s route optimisation feature also helps them complete tasks more optimally, providing the most logical order for tasks and delivery stops. Additionally, customers can receive communication on delivery progress and digitally sign or provide feedback once they’ve received the delivery. 

GPS tracking makes successful delivery possible for businesses in Southeast Asia, like Fit One Pet Mart. It is the perfect business tool to improve your daily work processes, especially when your business success and customer relationships depend on timely delivery. A tracking system provides real-time location updates and optimises routes to ensure on-time deliveries and happier customers.

2. Rising fuel costs eating into profits

Fuel is a major expense for any business that relies on vehicles and other engine-powered machinery. Beyond the fuel price hikes now and then, other behaviours in your fleet contribute to higher fuel consumption.

Well, GPS tracking systems not only help you identify these fuel-inefficient activities but also help you improve them and stop fuel costs from eating into your profits. This translates to increased savings, ensuring a more reasonable increase in fuel costs as your business expands.

Better fuel management with GPS tracking

Here’s how a GPS tracking system helps you with fuel management: 

  • Track vehicle mileage and see fuel usage: Identify fuel inefficiencies by comparing your vehicle’s fuel economy with the speed and mileage travelled on your fuel tank. Although this is not the most accurate way to measure fuel consumption, alarming discrepancies can help you identify your fleet’s fuel problem and explain the rising fuel costs. 
  • Identify inefficient driving practices: GPS tracking systems can provide data on driver behaviours such as aggressive acceleration, excessive idling, and overspeeding, which all impact fuel efficiency and increase fuel consumption.
  • Optimise driver route: Route optimisation is a Cartrack feature that gives you the most efficient route for completing tasks and getting from point A to point B, then point C. By ordering your tasks, you can ensure that your drivers do not travel unnecessary kilometres and increase fuel costs.
  • Eliminate unauthorised vehicle use: Monitor your fleet staff vehicle use and reduce fuel expenses by eliminating vehicle use outside of business hours or for personal trips. Alternatively, you can ensure fleet staff use the logbook to track their activity and distinguish between personal trips and work trips. This can help you reduce fuel costs that would have otherwise been a business expense. 

Fuel management and RichLand Logistics (Singapore)

RichLand Logistics is a leading logistics solutions provider that successfully caters to customers across the Southeast Asia region in various sectors, including technology, petrochemicals, consumer goods, manufacturing, oil and gas, and other sectors. In one month, they fulfil more than 40,000 deliveries monthly.

Richland needed a system that could provide updates on fleet and driver information so they could ensure on-time and in-full delivery to customers. They also needed solutions for reducing operational costs, such as fuel costs. 

Firstly, using the Cartrack fleet management system, Richland could set virtual boundaries, also known as geofences, around dispatch and delivery zones to track progress on delivery and manage customer expectations. Secondly, by tracking drivers, they could pinpoint problematic driver behaviours such as idling and speeding, which are fuel-wasting activities, too, and coach drivers to avoid these behaviours. Finally, RichLand was able to push fuel monitoring further with Cartrack’s onboard fuel sensors that detect fuel consumption levels. 

The Head QHSSE, Fleet Management and Procurement at RichLand Logistics Frankie Koh said this about Cartrack: “Cartrack's fleet management system provides us with automatic updates on fleet information that helps us make intelligent business decisions to decrease operational costs and maintain our service levels.”.

A simple yet effective GPS tracking system is the foundation of our fleet management solutions.  A GPS tracker can help you monitor vehicle mileage and fuel consumption and improve fuel efficiency, translating to significant cost savings for your business.

3. Lack of visibility into driver activity

Are you unsure of what your drivers are doing during work hours? Improper activities like unauthorised vehicle use, excessive and prolonged breaks, and even speeding can all go unnoticed without proper driver monitoring. These activities not only affect your fleet’s productivity but also driver safety, customers' impressions of your company, and your business’s profitability. 

Easily monitor driver performance and activity with location and event-based notifications made possible with a GPS tracking system.

Driver monitoring and activity

GPS tracking helps address the lack of visibility into driver activity by providing: 

  • Real-time location tracking: GPS tracking gives you constant visibility into each vehicle’s location and fleet activity, helping you pinpoint driver activity.
  • Geofence set up and alert: Fleet managers get alerted every time one of their vehicles enters and exits a specific marked area.
  • Increasing accountability: Know your driver’s activity with certainty to verify your driver's working hours and productivity and eliminate unauthorised vehicle usage. 
  • Unsafe driver performance: Receive notifications for drivers speeding above road limits, harsh braking and cornering, and other unsafe driving.

Driver monitoring and Tan Tok Seng Hospital (Singapore)

Tan Tok Seng Hospital (TTSH) is one of Singapore’s largest acute care general hospitals, with over 1,500 beds and serving more than 1.4 million people living in Central Singapore. When we began working with TTSH, they needed a system that could give them access to their fleet’s on-the-road report.

With reports on fuel usage, driver behaviour, and trip history information, they could improve fleet visibility and productivity. They also needed a more reliable way of creating and assigning jobs to drivers, as their previous method was unpredictable and manually time-consuming. 

TTSH uses Cartrack’s geofence feature to track when drivers enter and exit specific medical facilities and areas. This helps fleet managers improve task assignment efficiency. With the Cartrack Delivery app, they can also manage and track their drivers' tasks efficiently. 

GPS tracking provides valuable insights into driver activity and behaviour while on the road. It allows you to address inefficiencies, promote safer driving practices, and improve fleet accountability.

4. Difficulty managing fleet maintenance

Keeping well-maintained vehicles is crucial for avoiding breakdowns and costly repairs from wear and tear. When your business is running on just one vehicle, it’s easier to ensure your vehicle is serviced regularly, but as your fleet expands with more vehicles, tracking the individual service and maintenance needs for your fleet becomes more difficult. 

Tracking mileage and service schedules manually can be a hassle, but a GPS tracking system can avoid this process. Unlike manual processes, a tracking system helps you be proactive about your fleet maintenance

Proactive fleet maintenance with Cartrack

Cartrack’s GPS tracking system is more effective for vehicle and machinery maintenance:

  • Real-time vehicle health notification: The tracker provides real-time vehicle diagnostics such as engine performance, fuel levels, and battery functioning.
  • Maintenance scheduling: Fleet managers can set maintenance reminders based on mileage and vehicle service history before any potential vehicle problems.
  • Reduce maintenance costs: Proactive fleet maintenance means fewer repairs due to vehicle breakdowns and leads to a more cost-effective fleet performance.

Fleet maintenance for Tan Tock Seng Hospital with Cartrack

GPS tracking systems can automate maintenance reminders based on mileage or engine diagnostics. For a health department like Tank Tock Seng Hospital (TTSH) in Singapore, poor fleet maintenance can delay urgent medical attention for patients. Unplanned vehicle downtime or vehicle breakdown due to poor maintenance is something most businesses should prioritise. In the case of TTSH, fewer breakdowns mean they can reliably service the over 1.4 million people in Central Singapore more earnestly.

Businesses such as RichLand Logistics and Fit One Pet Mart introduced before, can also take advantage of this GPS tracker feature for maintenance. By keeping up with their fleet maintenance, they can provide the best customer delivery services to people in the SouthEast Asia region

5. Increased risk of theft and unauthorised use

Unfortunately, vehicle theft is also a real concern for businesses. If you have been concerned about your fleet and cargo security lately, then this may be your final sign to get a GPS tracking system.

A GPS tracking system acts as a powerful deterrent to vehicle theft and unauthorised use, allowing you to reduce these risks to your business.

Addressing theft and unauthorised use with GPS tracking

  • Real-time location: GPS trackers provide you with complete fleet visibility, making it easy to locate stolen vehicles quickly and recover them.
  • Geofence: Fleet managers are alerted if their vehicle enters and exits a designated area or if machinery is removed from a designated area to prevent unauthorised use of the fleet. 
  • Vehicle trip history report: Fleet managers can also get a complete record of their vehicle's travel history to review drivers' routes and identify suspicious activity.

If you suspect misuse of your vehicle, GPS tracking can help you secure it and its equipment. It can also avoid guessing games regarding unauthorised vehicle use by fleet staff and improve driver accountability. 

 

Unauthorised vehicle use with Cartrack

Using tracking software makes it easier for businesses to prevent and discourage unauthorised vehicle and equipment use from their drivers and other fleet staff. Unauthorised vehicle use must be avoided, regardless of the industry, because it often comes at a cost to your company in the short and long run. In the short run, you may spend more on your fleet’s fuel costs as your drivers deviate from planned routes and make personal trips. Alternatively, fleet staff may use your equipment for personal projects away from the designated site. 

In the long run, this may result in your vehicle and equipment being overused and abused, ultimately increasing maintenance and repair costs. Regardless of the industry, it’s worthwhile to track vehicle use outside of working hours because it’s costly. For example, businesses like Fit One Pet Mart and RichLand Logistics aim to maintain customer relationships and deliver quality service, but any delivery delays can cost these companies their customers and profits. If unauthorised vehicle use is causing delayed deliveries, then these companies must be able to track their drivers, verify working hours, and see their drivers’ adherence to schedules and routes

Show your business the way to success with Cartrack’s GPS tracking system

GPS tracking ensures your business's fleet management is not a guessing game about vehicle location, driver activity, or productivity.

With a GPS system, your business can better deliver quality services, reduce fleet fuel costs, and improve driver monitoring and productivity, so secure your fleet with the Cartrack GPS tracking system and fleet management solutions. 

Contact us for a demo here.

Every business can benefit from a GPS tracking system in their fleet, but if you're still doubtful, here are 5 signs your fleet definitely needs GPS tracking.